Terms and Conditions of Sales

Purchase Terms & Conditions

In addition to this website's Terms & Conditions, any purchase of products by you from this website is also governed by these additional Purchase Terms and Conditions.
In these Purchase Terms and Conditions:
"us" means Historic Towns Forum
"you" means the person ordering goods subject to these Purchase Terms.

1. Agreement

Historic Towns Forum won't despatch publictions, and you may not be able to attend events until your invoice has been paid in full. You may pay by Mastercard, Eurocard, Visa, Delta, Electron, Discover, American Express, Switch, Maestro, Solo, cheque or bank transfer.

If you pay by credit/debit card or by PayPal, Historic Towns Forum will confirm receipt of your order by an acknowledgement displayed onscreen once your payment details have been accepted. You will then be emailed a copy of your invoice. If you are attending an event, we will send you joining instructions prior to the event.

If you opt to pay by cheque or bank transfer, details of how to pay will be displayed on the screen. You will then be sent an invoice by email to enable you to pay for your order.

Your order represents an offer to us to purchase the goods/services which is accepted by us when we send you an e-mail confirming acceptance of your order.

Historic Towns Forum reserves the right to choose not to accept your order for any reason, at its discretion, and will not be liable to you or anyone else in those circumstances.

The supply of products is subject to availability.
 

2. Prices and Payment

The prices for goods and services displayed for sale on this website are as set out on the website. All prices are in pounds (£) sterling exclusive of VAT (which HTF does not charge). Delivery may be charged in addition, and any such charges are clearly displayed under “Royal Mail”, where they apply.

If prices change after you have placed your order, you will not be charged extra for your accepted order, but you will be for subsequent orders.

In the unlikely event that the price of an item has been incorrectly advertised on this website, we will contact you by e-mail (at the address provided with your order details) or telephone you, to ask whether you wish to proceed with the order at the correct price. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order and provide you with a full refund of any monies debited.

By using a credit/debit card to pay for your order, you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
 

3. Delivery

Subject to availability, Historic Towns Forum will use its reasonable endeavours to deliver the goods you have ordered, within 7-14 days of you placing the order, but we cannot accept any liability for late deliveries which are due to circumstances outside of our reasonable control. We will deliver the goods direct to the address you specify when you submit your order.

Deliveries will be made to the address you specify during the purchase process.

Once delivered, the goods will become your property (provided they have been paid for in full) and your responsibility. The Historic Towns Forum will not accept any liability for their loss, damage or destruction after they have been delivered.

If the goods are not available, for whatever reason, Historic Towns Forum will inform you of this by e-mail. Unless you advise us of your wish to do so, Historic Towns Forum will refund any money debited from your payment card. If you paid by cheque, we will issue you a cheque for the refund. If you paid by bank transfrer, you will receive your refund by bank transfrer. The refund will be made as soon as possible and in any case within 28 days of notifying you of the non-availability of the goods.
 

4. Your right to cancel

Events
Please note the following charges will be made if you wish to cancel your booking for delegate place/s at one of our events: more than 14 days before the event 10%, 7 - 14 days before event 50%, less than 7 days before the event 100%. All cancellations should be received in writing.

Publications
You may cancel your order (or any part of it) at any stage before the goods are delivered to you, and up to 14 days afterwards, by notifying us in writing at the following address:
Historic Towns Forum
Kellogg College
60-62 Banbury Rd
Oxford
OX26PN


or email us at: [email protected] or telephone us on: 01865 612033

If you choose to cancel your order, you must return your publications to the addresss above at your own risk and cost and in the same condition as you received them.

Historic Towns Forum shall refund you the cost of the publication/s (but not any postage charges that you have incurred) as soon as possible after receiving the returned publications from you.

5. Security

Historic Towns Forum understands that you may have concerns about security on the internet. For our website shopping cart we are using RomanCart which is used by over 46,000 websites worldwide. They use a secure server that implements secure sockets layer (SSL) technology during your on-line ordering process. To protect your payment card information we are using PayPal as the payment gateway.

In the unlikely event of fraudulent or unauthorised use of your payment card by someone else to purchase goods from us we will refund to you any money received by us as a result but only if you have notified your payment card issuer and us by telephoning us on 01865 612033 as soon as you became aware of the unauthorised use of your card.

We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility. If you have any additional queries about security, please e-mail: [email protected].

6. Orders outside of the UK

If you order products for delivery outside the United Kingdom, they may be subject to import duties and taxes. You will be responsible for these. We have no control over such charges and cannot advise you as to what they may be, although your local customs office may be able to assist. For deliveries outside the United Kingdom, you will be regarded as the importer and it is your responsibility to comply with all laws and regulations of the country in which the products are to be delivered. Cross-border deliveries may be subject to opening and inspection by customs authorities.

7. General

Historic Towns Forum will not be liable to you where performance of any of our obligations to you is prevented or restricted by any circumstance or cause beyond our reasonable control.

Historic Towns Forum may change these Purchase Terms at any time, provided that any such change will not affect any purchases you have made before the change is implemented. The Purchase Terms currently in effect are those published on this website.

Historic Towns Forum may be contacted in the following ways:

By Post:
Historic Towns Forum
Kellogg College
60-62 Banbury Rd
Oxford
OX26PN

By email: [email protected]

By Telephone: 01865 612033